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What Guests Say
Shuttle bus thru Yuyu liner from sapporo is very convenient. The onsen was big, complete amenities. The tatami room is big for 3 people, clean & spacious. There is a toilet, sink and shower room. Location is unbeatable, walking distance to local bus station. A good hike to Jigokudani and Oyunuma foot bath. Breakfast is the best! Salmon roe buffet and Noboribetsu Milk were the highlights. Gift shop sell cute stuff and souvenirs. A good hotel for one to two nights if you like onsens. We loves Noboribetsu
Cindy
July 2024
Loved the resort and onsen. The outdoor bath was incredible and we loved the private bath in our room. The hotel is kept very clean, but the private bath in our room had quite a bit of mold everywhere. For such an upscale resort, I was surprised that part wasn't kept cleaner. Walkable to Noboribetsu's major sights--Jigoku Dani and the bear park. We wanted a classic Hokkaido onsen town experience, and Noboribetsu Grand Hotel and this cute little mountain town delivered!
Tara
February 2024
Tattoo friendly onsen! The staff goes above and beyond. Walking distance to Hell Valley.
Michael
September 2024
We had a very spacious and clean room, with comfortable futon. We liked the little tea treat that was included, they refreshed and changed it on different days. Beautiful baths with reasonable variety (no massage based ones though) and it was helpful the type of bath was in English as well. Staff were very friendly. Great breakfast buffet with plenty of variety. Location was walking distance to shops/konbini and Jigokudane valley.
Melissa
July 2025
+ Moderately large room + Wide array for breakfast and dinner (if you eat meat, at least) + Clear allergy labels at the buffet + Two unique spa layouts with a variety of pools and saunas + Great location
Arivanider
July 2023
A good location hotel, a vintage one, yet it's lovely and peacefully for us. We can drive to any attraction places within 15 mins. and a easy parking lot surrounding. We booked for japanese style rooms, it's clean, it's fit us for 3 people, which meet our expectation. Their staffs make our beds during we have dinner, the Kaiseki dinner is very good and we find variety of food for Breakfast with fresh seafood and more. The onsen is good even it's amount of pools not as many as other big hotel nearby yet it's good enough for us.
Sei
October 2024
Lovely location in the thermal area of Noboribetsu Onsen, close to bus station. Spacious, comfortable newly renovated room with our own onsen bath with view into trees. Very comfortable bed. Buffet style dining had many options and was enjoyed. We appreciated the Yuyu liner bus service which we used to travel from Sapporo to the Grand Hotel made the journey convenient.
Owen
July 2025
The onsen on the left has an amazing outside section, with waterfalls etc. Just beautiful! They change sides for male/females daily so if you don’t see it, don’t worry, just wait till the next day. The breakfast is huge and has lots of things to try!
Lee
March 2024
The onsen was enjoyable and relaxing followed by a massage. Dinner the first evening was an enjoyable buffet featuring a very extensive variety of different ethnic dishes to choose from. Japanese, Korean, Chinese, Western and French cuisines were offered. Breakfast also featured similar cuisines in a buffet setting.
Steven
December 2024
The onsen was great, with multiple types (Sulpher, Iron, Salt etc.), saunas, and plunge pools. The outdoor bath was very relaxing, with water cascading down the rocks, and many types of trees providing shade. Staff were very friendly and helpful. Sourrounding area is very beautiful, we went to Jigokudani (Hell valley), and I went running up to Lake Kuttarra, a volcanic caldera, I saw lots of deer, but no one other people :)
Miles
August 2023
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